SSCP Training Charter

Vision:

The purpose of the SSCP is to help create and develop an effective, confident and skilled workforce across Salford though the provision of learning and development opportunities that safeguard and improve the outcomes of children, young people families and vulnerable adults.

The SSCP is clear that it is a shared responsibility between those who provide training, organisations and managers and delegates to support the transfer of training into practice

The value of SSCP multi-agency training in safeguarding children lies largely in the rich and diverse experiences of participants who attend as well as the knowledge, experience and preparation of the trainers. They each bring a unique perspective to the learning process. We aim to provide a high level of training which provides participants with a valuable learning experience.

Some courses, however, are affected by poor attendance, both by failure to attend and by some people missing parts of the course. This can result in disruption to the course as well as a reduced capacity to learn from each other.

Charging Policy

Courses are funded by the SSCP and are FREE to all. When courses are under-subscribed there are cost implications as venues and materials still have to be paid for.

The SSCP implements a charging policy for agencies for staff who fail to attend virtual courses if we are not informed of cancellation at least 10 working days before the session. This includes participants who join the session late which may result in your attendance not being recorded. The charge for non-attendance or late arrival will be £50.

Terms & Conditions: Cancellation and Non-Attendance

• The charge for non-attendance will be £50 per delegate per day for non-attendance/late cancellation on training depending on the course type and host.
• Cancellations are to be made by notifying the SSCP Senior Business Support Officer Debbie.hulme@salford.gov.uk at least 10 working days in advance of a course
• It is assumed that delegates are informing their manager of their training booking upon reservation.

Training Standards from SWDG strategy

The Strategic Workforce Development Sub-Group has a role to play in having an oversight of both single agency and multi-agency safeguarding training. All aspects of training will be based on the following principles:

• Promotes a multi-agency approach to safeguarding practice
• Involves the active participation of learners in order to maximise learning opportunities
• Is delivered by knowledgeable/competent trainers with facilitation skills or through e- learning packages endorsed by the relevant board/partnership
• Meets the requirements of multi-agency learning and competency frameworks
• Is informed by current legislation, research evidence, lessons from Child Safeguarding Practice Reviews, safeguarding adult reviews, domestic homicide reviews, local and national policies, procedure and guidelines
• Is informed by the voice and experience of service users and a commitment to ensuring equality of opportunity

Enhancing Learning and the Impact of Training

Learning Diaries

Many of our courses include pre course handouts including Learning Diaries to assist you in your own continued professional development. We encourage you to use the learning diaries, to highlight specific topic area you wish to explore in more depth, or to find out more about policies and procedures withing your own agency,

Evaluation form

On the day of the course, you will be asked to complete an evaluation form. This will provide an indication of your knowledge and demonstrate how useful this course has been and how this will impact on your practice. You may also be contacted in approximately 3 months to give feedback on how you have implemented the learning from the training. Your manager may also be contacted to gain their view on how your practice has improved and what impact it has made to your service as a consequence of attending this training.

Listening Loops

Training aims to develop your skills confidence and knowledge and positively impact on your practice as you work with children young people and families. Listening Loops can help you to demonstrate how individuals or partner agencies have made a difference to the lives of the communities they work with Use Listening Loops to celebrate achievement, capture the Voice of the Child, and evidence good practise for yourself and your organisation.

7 Minute Briefings

The SSCP have introduced 'seven minute briefings', designed to be delivered as a short briefing regarding a particular subject. Many of the SSCP courses include reference to, or exploration of 7 minute briefing .

The briefings provide a mixture of new information such as learning from Serious Case Reviews or a reminder of basic information with challenge questions for teams to think about the application to practice within their teams.

Expectations

In order to maximise the efficiency of training all agencies are asked to adhere to the following expectations which aim to encourage attendance and to ensure a valuable learning experience for all:

Expectations of SSCP Training Team

The SSCP Training Team is a small team of staff committed to providing quality training based on the learning needs of the workforce and the priority areas for the partnership. To ensure training maintains high standards and provides the best learning outcome for participants we will adhere to the following

• To promote various training and learning opportunities via a range of communication methods.
• To inform participants about confirmation of their place 4 weeks prior to the course which will include venue, and where appropriate pre course documents.
• To review the SSCP training programme to ensure that the courses we provide remain relevant, up to date, meeting current training needs and delivering key messages in relation to the priorities of the Partnership.
• To give consideration to the needs of the Partnership, the workforce and resources available when deciding whether courses are delivered face to face or online
• To provide learning diaries or other relevant tools and resources to support ongoing learning of participants.
• To support the training pool members to effectively contribute to the training programme, enabling them to deliver consistent key messages using their own training style, professional experience and preferred methods of delivery.
• To support associate trainers by promoting the courses they deliver, handling all bookings and, when required, providing additional support to assist with delivery.
• To issue charging notifications to line managers leads when participants fail to attend or miss parts of the course.
• To feed back any training issues to the Strategic Workforce Development Group and/or Training Pool.
• To maintain a record of course attendance and provide relevant reports to the SSCP to demonstrate impact.

Expectations of trainers

The SSCP training pool members and our associate trainers, provide a valuable service across the partnership bringing a high level of expertise and knowledge to the training programme. We value the input of all our trainers and to ensure the role is both enjoyable and rewarding we ask our trainers:

• To prepare thoroughly for delivery of training by reading the trainers' pack, meeting with co-trainers and knowing the SSCP procedures relating to the course subject.
• To ensure technical equipment, including video links and sound are available and working correctly.
• To maintain co-operative relationships with co-trainers and, by this, show a commitment to inter-agency working together.
• To be a reliable timekeeper, both in preparation and attendance at courses and to follow the programme.
• To create a safe and emotionally supportive environment for participants.
• To maintain a suitable and safe physical learning environment.
• To respond to questions and concerns raised regarding the course content appropriately and timely.
• To provide feedback to training pool about practice and training issues which arise in training courses.
• To provide feedback to agencies about unsafe practice if noted during training by following the guidelines for cases where there are concerns about a participant's ability to safeguard children as necessary.
• Training Pool members to be willing to participate in an annual review of own training performance and training needs.
• Associate Trainers to liaise with SSCP Training Team on matters related to the courses they deliver
• To show a commitment to personal development in order to maintain competence.

Expectations of participants

The SSCP is committed to providing a high level of training for all participants. To ensure the training is valuable to all whilst meeting your own personal learning needs, participants are asked to adhere to the following expectations.

Pre-course

• To ensure their line manager has agreed to their attendance.
• To notify the SSCP Senior Business Support Officer if you are unable to attend as soon as possible and no later than 10 working days before the course. Failure or late cancellation will result in a charge to your agency.
• To inform the training team of any special requirements they have to assist participation, i.e., large print handouts.
• To access and ensure availability of any pre course material emailed by SSCP

During the course

• To adhere to all requirements outlined at the start of the course for example with regard to timing, confidentiality, switching off phones and – when online- having camera and microphone on or off as instructed by the trainers.
• To show respect for other course participants, especially when debating the issues.
• To take responsibility for their own learning during the course, by asking questions, making a contribution to group work and interacting generally with other participants and trainers.
• To give the trainers any constructive criticism about course content or training methods/skills either verbally or by use of the evaluation form.
• To inform the trainers of any safety or comfort issues during the course.
• To inform trainers if they have to leave the course at any point and to give the reason for this. (This should only be in cases of sickness or emergency).
• To log key learning from the training and actions to take into the Learning Diary.

Following course attendance

• To feedback to their agencies and colleagues any learning from the course relevant to practice
• To use the Learning Diary to log key learning and compile an action plan to implement into practice
• To use Learning Diary in reflection, and supervision to consider how the learning has impacted on their practise
• Where positive changes have taken place in terms of impact on practise, to share with managers and team members
• To evidence any positive impact of this training and to use the Listening Loops to celebrate achievement, capture the Voice of the Child, and evidence good practise for yourself and your organisation.
• To share any Listening Loops created with SSCP or via the Listening Hub

Expectations of line managers

The SSCP provide a range of high quality Multi agency training courses for your staff to enhance individual learning and professional development. When learning is put into practice the training can also positively impact on the service you provide. We value the contribution of line managers in the learning outcomes of their staff and ask that all line managers adhere to the following expectations:

• To nominate staff before the closing date.
• To ensure staff have met the prerequisites for the particular course.
• To release staff for the full time of the course and to arrange appropriate cover for their workload, including dealing with emergencies.
• To feed back to the Training Pool or Strategic Workforce Development Group, via the Training Coordinator, any issues from training which need addressing by these groups.
• To inform the SSCP Training Team if members of staff booked on courses are unable to attend (if the staff member cannot do this themselves).
• To recognise the importance of measuring impact of learning for their staff, the organisation and the communities they serve
• To encourage staff to use the Learning Diary, reflection and supervision to ensure key learning is put into practice.
• To provide space within supervision where staff can share how learning has impacted on practice
• To commit to using relevant tools and resources such as Listening Loops, to capture the voice of the child, to provide evidence of good practice, and to celebrate positive impact