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Education Listening Hub

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The Education Listening Hub project

The Salford Safeguarding Partnership (SSCP) works with a wide range of partners and is committed to promoting engagement and participation from a wide range of professionals and those that live in Salford. We believe that children, young people, families, carers, and local communities in Salford need to be listened to so that we can understand what matters and can make a positive difference to people living in Salford.

The Education Listening Hub was designed as a project to “dovetail” into the overall model for the Listening Hub, to create a new model of working that capitalises on the wealth of experience of education professionals and strengthens their engagement with the partnership

The Education Listening Hub project is now completed and a full report with recommendations is available below. Many of the of the recommendations are being taken forward through the Salford Schools Partnership and the SSCP Education Subgroup.

Education Listening Hub Project Report

The Listening Hub will continue to engage with education professionals to ensure that children and young peoples voices are heard. You can watch this short animated video to learn more about The Listening Hub.

The Listening Hub pages on this website are being developed so that you can better engage with us. Please use the form at the bottom of this page to contact us for a number of reasons such as: to become engaged in a focus groups, to share any experiences, issues, suggestions, ideas, queries, or just to find out more. We want to hear from you! Your Voice matters!

The SSCP wishes to increase their engagement with schools to capitalise upon the knowledge and experience of those responsible for safeguarding within educational establishments across Salford.

The SSCP was successful in a bid to create an “Education Listening Hub”. The purpose of the hub is: “to listen to and respond to the voice and experience of schools, using this to inform safeguarding priorities, neighbourhood and place-based working”. It will support the work of the schools in Salford, high-lighting good practice, and provide schools with a “voice” so together we can improve our partnership approach to deliver a better service and safeguarding in educational establishments across Salford. It is hoped that the outcome of more partnership working, use of community resources and forging closer links with schools will reduce the number of children from escalating to statutory safeguarding services.

A questionnaire was devised and is being utilised in consultation interviews via Microsoft Teams. Invitations to take part in these consultations have been sent to all educational establishments within Salford. The school interviews will continue until November 2021 and we will be reporting our findings and the outcomes of the project after this. Further updates to follow via this website. If you wish to know more or to engage please use the contact from at the bottom of this webpage.

The Education Listening Hub is at present just a 1 year Project, but there is a wider multi-agency “Listening Hub” being developed whose remit is to continue to capture the lived experiences of our communities and to develop multi-agency responses and actions to their views, “voices”. We want to continue learning from the experiences of schools so this work will continue under the wider umbrella of the Listening Hub.

These interviews have highlighted examples of effective practice with partnership working and close engagement with children and families. We are seeing recurring themes relating to the challenge’s schools face as part of their ongoing commitment to safeguarding. How the schools gather the views of the child and families to ensure that the welfare of the child is paramount has also been explored. Initial findings show an array of creative methods of how schools listen and action any concerns.

The impact of COVID-19 on safeguarding has been raised by schools. From discussions schools continue to support the parent(s), children, families, and communities with regards to this and offer additional support such as reducing anxiety and signposting for other support services. This continued support is welcomed by children, parent(s), families, and carers.

This questionnaire also includes two questions on “peer on peer” sexual abuse both within and outside the school grounds. The focus on this issue is ongoing as part of the Ofsted Inspection and being led by Cathy Starbuck (Assistant Director of Education, Work and Skills, People Directorate) and will be shared as appropriate.

There is also a focus on how we strengthen the school’s capacity to utilise services outside of the school gates to improve how we meet the needs of children, parents and families thus utilising a holistic approach. Similarly, how diversity is strengthened; to meet the diverse needs of children, parent(s) and families within the schools’ processes and practice is also a recurrent theme. Schools are keen to improve their safeguarding practices and already have some excellent processes and innovative ways of hearing the voices of the child, parent(s), carers, and families and in taking positive action following feedback. Overall, schools consider safeguarding across all staffing levels as a priority and want to see children and families thrive.

All educational establishments have welcomed the opportunity for the first time to speak about safeguarding practices and processes. They have been able to voice what is working well and what needs to be strengthened with regards to safeguarding. Initial findings show that they want this work to continue so that schools and safeguarding services can link in with each other to learn from “best practice” and be able to support each other. This is coupled with recognising the need for greater partnership, community engagement in the best interests of the child.

The Listening Hub continues to be promoted. A Lunch Bowl session held on Thursday 25th November 2021 showed an animation video produced by young people and parents to illustrate the purpose and vision of the Listening Hub and provided their views of why it is important to listen to their voices.  The Lunch Bowl also gave an update of the Listening/Education Hub showing how far it has developed and the next steps.

Please feel free to use and share these short clips from the Listening Hub animation video.

Soundbite 1 Introduction

Soundbite 2 We want to hear from you

Soundbite 3 Encourage young people

Soundbite 4 Everyone has a different story

Soundbite 5 Children to be the best that they can be

Soundbite 6 My opinions are worth something

Soundbite 7 Changing what is going to happen

Useful information regarding Peer on Peer Abuse

As part of the Education Listening Hub a research project with schools in Salford has focused on safeguarding children. Within the consultation questionnaire, specific questions were added to capture information with regards to peer on peer abuse within schools. The Education webpage on the SSCP website has now been updated to include a section on Peer on Peer Abuse with the recent Ofsted report and includes details of a dedicated NSPCC Helpline to report abuse in Education.

‘NSPCC Grooming Guidance (including Report Abuse in Education dedicated helpline) 

The NSPCC has launched a dedicated helpline for children and young people who have experienced abuse at school, and for worried adults and professionals that need support and guidance, including for non-recent abuse. Call the NSPCC helpline, Report Abuse in Education on 0800 136 663 or email ‘

There are also links to the Contextual Safeguarding Network videos, resources and frameworks that are specific to education settings and can be found on the education page.

Please use the accessible Listening Loop Template to show case how you have listened, actions taken and feedback provided. 

Please see completed Listening Loops below:

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